Frequently asked questions

Explore our frequently asked questions for quick insights and clarity.

What are the payment methods that do we accept?

We accept all the major credit cards, including Visa, MasterCard, and additionally, we accept the PayPal, bank transfers, and the payment via our mobile app and for the corporate clients, we offer invoicing options with approved credit terms.

What are our business hours and days of operation?

Our business operates from Monday through Friday, from 9:00AM to 5:00 PM. We are closed on weekends and major holidays outside of these hours, feel free to leave us a message, and we'll get back to you promptly during our next business day.

How can I contact customer support for assistance or inquires?

You can reach our customer support team via phone at phone number during our business hours. Additionally, you can email us at e-mail address or reach out through our website's live chat feature. We're here to help with any questions you may need.

What is the mission of our company?

Our mission is to provide innovative and high-quality products that meet our customers' needs while fostering a culture of sustainability and social responsibility. We aim to enhance customer satisfaction through continuous improvement .

What services does our company provide to customers?

Our company offers a range of services tailored to meet your needs. This includes product sales, technical support, and after-sales assistance. We strive to provide comprehensive solutions that enhance your experience and meet your requirements.

Do we offer international shipping?

Yes, we offer the international shipping to the most countries by Shipping costs and the delivery times vary based on the destination and the Customers are responsible for any customs duties or import taxes applicable in their country

What is your product return and refund policy details?

Our product return and refund policy ensure customer satisfaction. Items can be returned within 30 days of purchase for a full refund or exchange. To initiate a return, please contact our customer support team. typically within 3-5 business days

How can I track my order shipping status online effectively?

Tracking your order shipping status online is easy. Simply log in to your account on our website "Order Status" or "Track Order". Enter your order number tracking number provided your confirmation email to view real-time updates on your shipment's whereabouts

creative.support@example.com

Frequently asked questions

Explore our frequently asked questions for quick insights and clarity.

creative.support@example.com

HS B26, Horton Rd, Eidson, TN, 37731

+00 88 55 666 000

creative.support@example.com

HS B26, Horton Rd, Eidson, TN, 37731

+00 88 55 666 000

creative.support@example.com

HS B26, Horton Rd, Eidson, TN, 37731

+00 88 55 666 000